Privacy Policy

Privacy Policy

1 | DUTY OF INFORMATION To comply with the duty of information required by the regulations, the user who provides us with personal data must be previously informed that their data will be processed in accordance with the law and that they have the rights granted by this law with reference to the so-called ARCO (Access, Rectification, Cancellation, and Opposition).

For this, each and every one of the points that are reported below must be addressed.

2 | WEBSITE Cookies: First, it is necessary to point out that the obligations established in article 22.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter LSSI) are exempted for cookies used for any of the following purposes:

To allow only communication between the user’s equipment and the network. To strictly provide a service expressly requested by the user. In this sense, the Article 29 Working Group of the AEPD in its Opinion 4/2013 has interpreted that among the excepted cookies are those that aim to:

  • “User entry” cookies.
  • User authentication or identification cookies (session only).
  • User security cookies.
  • Multimedia player session cookies.
  • Load balancing session cookies.
  • User interface personalization cookies.
  • Plug-in cookies to exchange social content.
  • Tracking cookies. See here.

Therefore, it can be understood that these cookies are excluded from the scope of article 22.2 of the LSSI and, therefore, it would not be necessary to inform or obtain consent for their use. On the contrary, it will be necessary to inform and obtain consent for the installation and use of any other type of cookies, both first and third party, session or persistent, falling within the scope of application of article 22.2 of the LSSI.

In the event that personal data of users is collected through cookies other than those indicated, it would be necessary to notify before such cookies are activated.

The regulations do not specify ways to inform and obtain consent, and there is no single formula to fulfill this duty, but there are multiple systems to achieve it. A simple way to fulfill your duty of information about cookies is through a system called “layered information”.

In this way, when the user accesses your website, the essential information is displayed in a first layer, and if they want to complete the information, it is provided in a second layer, which they would access by clicking on a button or link.

Next, I detail the texts that, as an example, the Spanish Data Protection Agency (AEPD) proposes for both the first and the second layer.

First layer information


This website uses both its own and third-party cookies. Some are essential to make the website work better; others help us to show you advertising related to your preferences through the analysis of your browsing habits. If you continue browsing, we understand that you accept their use. You can change your settings or get more information here. (NOTE: ‘here’ would be a link to the second layer page).

Second layer information

Definition and function of cookies

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user’s browsing habits or their computer and, depending on the information they contain and the way your computer is used, they can be used to recognize the user.

What types of cookies does this website use?

Analysis cookies: These are those that, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use that users make of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services that we offer. Advertising cookies: These are those that, whether processed by us or by third parties, allow us to manage the offer of advertising spaces on the website as efficiently as possible, adapting the content of the ad to the content of the requested service or to the use you make of our website. For this, we can analyze your internet browsing habits and we can show you advertising related to your browsing profile.

How to deactivate them?

You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer.

Add information about the identification of who uses the cookies, that is, if the information obtained by the cookies is treated only by the publisher and/or also by third parties with whom the publisher has contracted the provision of a service for which the use of cookies is required, with identification of the latter.

Web Form:

If the company’s website has a form with which users can contact and supply personal data such as: name, surname, phone numbers, email address, this footnote should be put before sending personal data information:

Personal Data Protection Policy.

The personal data provided electronically through the following form will be recorded in the CLIENTS AND/OR SUPPLIERS file, with the purpose of answering queries and obtaining statistical data from them. The user can exercise their right of access, rectification, cancellation and opposition by written communication clearly identifying themselves and providing a photocopy of the ID to the following address Paseo Milicias de Garachico 1 Edificio Hamilton 5º, office. 62. 38002, Santa Cruz de Tenerife, Canary Islands, Spain. These rights can also be exercised in the terms that the applicable regulations establish and that can be consulted at

Abrir chat
¿Cómo podemos ayudarte?
Bienvenid@ a Best Logistics, BEST LOGISTICS CANARIAS, somos líderes en transporte de mercancías (exportaciones e importaciones) de Canarias.

¿Quieres que te calculemos un presupuesto sin compromiso para tu carga, almacenaje, envío o despacho de aduanas?, ¡escríbenos ahora!.

Servicio de Atención al Cliente