1 | DUTY OF INFORMATION
In order to comply with the duty of information required by the regulations, the user who provides us with personal data must be previously informed that his data will be treated in accordance with the law that has the rights that it grants with reference to the so-called ARCO (Access, Rectification, Cancellation and Opposition).
In order to do so, you must attend to each and every one of the points below.
2 | WEB PAGE
Firstly, it is necessary to point out that the cookies used for the services of the information society and of electronic commerce (hereinafter LSSI) are exempted from compliance with the obligations established in article 22.2 of Law 34/2002, of July 11, on Information Society and Electronic Commerce Services. any of the following purposes:
- Only allow communication between the user’s computer and the network.
- Strictly provide a service expressly requested by the user.
In this sense, the Working Group of the AEPD of Article 29 in its Opinion 4/2013 has interpreted that among the excepted cookies would be those whose purpose is:
- User input cookies
- Authentication or user identification cookies (session only)
- User security cookies.
- Media player session cookies.
- Session cookies to balance the load.
- User Interface Customization Cookies.
- Plug-in cookies to exchange social content.
Thus, it can be understood that these cookies are excluded from the scope of article 22.2 of the LSSI and, therefore, it would not be necessary to inform or obtain consent on their use. On the contrary, it will be necessary to inform and obtain the consent for the installation and use of any other type of cookies, either first, third, session or persistent, being subject to the scope of article 22.2 of the LSSI.
In the case that personal data are collected from users using cookies other than those indicated, it should be advised before these cookies are activated.
The regulations do not specify ways to report and obtain consent, nor is there a single formula for fulfilling that duty, but there are multiple systems for doing so. An easy way to fulfill your duty of information about cookies is through a system called “layered information”.
In this way, when the user accesses your website, you are shown the essential information in a first layer and, if you want to complete the information, you are provided with a second layer, which you would access by clicking a button or link.
Below, I detail the texts that, by way of example, the Spanish Data Protection Agency (AEPD) proposes for both the first and the second layer.
Information first layer
This site uses both its own and third party cookies. Some are essential to make the website work better; others help us to show you advertising related to your preferences through the analysis of your browsing habits. If you continue to navigate, we understand that you accept its use. You can change your settings or get more information here. (NOTE: here would be a link to the second layer page).
Information second layer
Definition and function of cookies
What are cookies?
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or his or her computer and, depending on the information they contain and how they use their equipment, can be used to recognize to user.
What types of cookies does this website use?
- Analysis Cookies: These are those that are well treated by us or by third parties, allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use that users make of the offered service. For this, we analyze your navigation on our website in order to improve the offer of products or services that we offer.
- Advertising Cookies: These are those that, well treated by us or by third parties, allow us to manage in the most effective way the offer of advertising space on the website, adapting the content of the advertisement to the content of the requested service or use that you make from our website. For this we can analyze your Internet browsing habits and we can show you advertising related to your browsing profile.
How to deactivate them?
You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer.
For more information on Firefox click here.
For more information on Chrome click here.
For more information on Safari click here.
For more information about Opera click here.
For more information on Internet Explorer click here.
If a form is available on the website of the company that allows users to contact and provide personal information such as: name, surname, telephone number, email address, this post before sending the information of personal data:
Policy of Protection of Data of Personal Character.
The personal data that are provided by electronic means using the following form will be registered in the file CLIENTS AND / OR SUPPLIERS, with the purpose of answering the queries and obtaining statistical data of the same. The user can exercise their right of access, rectification, cancellation and opposition by means of written communication identifying clearly and providing a photocopy of the DNI to the following address Paseo Milicias de Garachico 1 Edificio Hamilton 5º, ofic. 62. 38002, Santa Cruz de Tenerife, Canary Islands, Spain. These rights may also be exercised in the terms that the applicable regulations establish and can be consulted at www.agpd.es.