International Transport

Best Logistics - Better With Best

Advantages of air freight with Best Logistics

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Air freight is fast, challenging and constantly changing: it is the nature of the business. Throughout the world, capacity and demand can change in the blink of an eye, so it is essential to have a logistics provider that provides stability and confidence to maintain the complete integrity of your supply chain. If your shipments fly in the belly of commercial aircraft or require a specialized cargo plane to move them, Best Logistics can provide customized solutions for all your air transport.

Best Logistics is one of the largest providers of cargo air transport in the world, offering a complete and complete package of premium and value-added services designed specifically for you. Through our global network, you can choose the service that best suits your needs. From Tenerife to Italy and anywhere in between, your air cargo expert Best Logistics is just a click away or a call away.

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And regardless of the size of your business, our dedicated implementation teams will ensure a quick and seamless introduction to our systems, while with Best Logistics you will always be updated on the current status of your shipments.

Call us or email us today to request a call from one of our sales associates to create new opportunities for your air freight supply chain and benefit from our vast experience in air travel.

Logistica Contractual - Best Logistics

Contract Logistics with Best Logistics

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Keeping your customers satisfied and your costs under control, this is how Best Logistics can help your business.

We have built our reputation on delivering solid solutions that meet the specific needs of our customers. We combine the skills and experience of our operations managers and supply chain designers to design, implement and operate logistics solutions that allow us to offer value to your business through:

  • Practices and constant processes around the world
  • Culture of continuous improvement through a solid LEAN program
  • Fast and reliable commissioning of your operations
  • Clear and constant evolution towards the best operations and services in its class
  • Solid and reliable performance.

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Our teams are globally aligned while they are in possession of local knowledge. They work closely with our customers to understand their needs in depth and find the optimal solution to meet these needs. We strongly support and encourage the exchange of best practices between our operations around the world and in various industrial sectors. Continuous improvement through our Excellence program is integrated into our operations.

In short, day by day we are constantly looking for better ways to serve you and support the growth of your business. Better with Best

Servicios Aduaneros - Better With Best

Customer experience Better With Best

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The customer experience is already a fundamental part in any logistics company, it is vital that those who have already trusted us once are willing to do it again. Loyalty to the customer is a value that will allow our business to grow.

In the buying process, exactly the same thing happens, and even goes further: the purchase process consists of several steps from when the customer places his order on the web or in the application until he receives the product at home. And it is precisely the waiting time from the last click to the delivery of the shipment, which generates the highest expectations. To help us improve your experience, giving the customer real-time information on where your product is located can make a difference for us to repeat with us. We can and must give information in a direct, effective and, above all, transparent manner, which translates into an increase in the trust that it places in our business.

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To provide this information there are different platforms:

Ship locators: technology for loyalty

With the improvements in GPS technology and monitoring, it is possible that the customer can be informed at all times of the status of your order and its exact location.

These technologies manage to put an end to many of the uncertainties that assail the customer from the moment of purchase, until they have the order in their hands.

We speak of applications that detail each of the states through which the shipment passes with a technique that has been based on the open data policy, making available to the customer the data that already had the logistic companies to operate.

Custom alerts

Our pace of life does not allow us to be consulting every time the status of our order. That’s why the ability to customize an alert system that tells us by text message or other means of communication (such as an email) the states that our order is going through.

The customer portals

At this point, the client is not satisfied with being a spectator of the delivery process, but demands to be able to influence it to adapt it to their needs.

The increasingly broad delivery options and the huge range of delivery times (which has ended up including, even on Sundays or super urgent delivery in 1 or 2 hours), make that there is an adequate solution for each client. In addition, the delivery must be flexible, to the point that there is the possibility of changing the delivery options during the same process, since any unforeseen events in the client’s day-to-day can disrupt the initial plan and what is important, in the end, is to receive the shipment.

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The customer portals include, in general, systems that allow to follow both the order status and the delivery in real time if the delivery is that same day, also offering the option to calculate the estimated delivery time or the specific time slot. .

The improvement in the customer experience

What does it take for us to have all these tools? Well, something as decisive as the client shows greater confidence in the logistics company thanks to transparency. Being informed at all times strengthens a closer relationship in an area as important as the last mile deal.

All this is part of an improvement in the customer experience through the study of their behavior, the changes made, the order preferences and the general assessment of the services provided by the logistics company.

Servicios de Mudanzas - Better With Best

Improve freight transport and increase exports

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The first quarter of 2017 has been very good for Spanish imports and exports and, therefore, for freight transport and logistics companies. Imports increased by 15.4%, with our European partners being the main agents in the exchange of goods. Of note is the 95% growth in imports from Austria, 61% from the UK and 36% from the Netherlands.

On the other hand, exports grew by 17.4%, a figure that supposes that Spain rubs historical maximums. In fact, all European exports grew by 33.5%, making Europe represent 68% worldwide.

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International transport in the European Union

In terms of international transport between the countries of the European Union, loads increased by 33.4%. The three countries that receive the most goods in the Old Continent are: France, Germany and Portugal. Meanwhile, for transport agencies within Spain, cargo offers have grown by 15.33%.

2017 started well, in the same way that ended 2016. Last year, Spain recorded a record in exports, as they stood at 254.53 billion euros. Imports fell by 0.4% to EUR 273,284 million. This means that the Spanish trade deficit was 18,754 million, 22.4% less than in 2015. With these data, it can be said that our country is experiencing a good commercial moment, which has a positive impact on transport agencies and on transport worldwide. In addition, forecasts continue to indicate that Spain will continue to record positive data on both exports and imports. Although world GDP is declining and many countries are experiencing protectionist growth, studies submitted by different agencies indicate that Spain will be an exporting country «against the wind and the tide.» As a result, domestic trade will continue to record positive data.

 

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